Whenever a Texas size hailstorm or hurricane rips through a community, homeowners are faced with the task of hiring a roofing contractor to repair the damage. The team here at Amertex would like to remind home and commercial building owners alike, that there are several guidelines you should follow to ensure that any necessary work will be done right.
Review a FACTSHEET of the items to look for when selecting a roofing contractor.
DON’T SIGN ANYTHING. If you are asked to sign anything by a solicitor knocking on your door, don’t sign it right away and don’t assume it is just an estimate or permission to get on your roof. The majority of the time it is a roofing contract and probably includes a 20% cancellation clause.
Take time to follow the necessary steps and understand that quality contractors will be busy shortly after a major storm. Find out what you need and who you’re working with! If your roof isn’t leaking, it can usually wait until the contractor you feel most comfortable with can schedule your roof. Insurance companies will usually extend time requirements in disaster situations.
The agreement should clearly state materials to be used and labor to be performed, along with terms of payment and who is responsible for permits, etc. It should spell out how long you have to accept the prices quoted as well as if there are any penalties should you choose to cancel the contract once it has been signed. When you are ready to sign the actual contract, be sure that EVERYTHING you have agreed to is in writing.
Call your Insurance Company
It is solely the insurance adjuster’s job to assess the damage. It is the homeowner’s responsibility to choose the roofing contractor. Deductibles and insurance quotes should remain between the homeowner and the insurance company. A roofing contractor should not get involved in paying a deductible for a homeowner. It is illegal for a roofing contractor to offer to cover your deductible either in full or with coupon or advertising allowance (Texas Statute). They shouldn’t need to see an insurance quote in order to be able to do an INITIAL estimate for you.
Proof of Insurance
Proof of insurance, should be verified before the contract is signed. And don’t stop there! While insurance will protect you monetarily, a contractor’s safety practices will spare you the emotional anguish, if not legal hassle, of an injury occurring on your property. Ask your contractor if they provide safety training to their employees or if they will engage in any type of formal safety plan while on your property.
Get a Professional Second and Third Opinion
When selecting your Houston roof repair contractor, it is a good idea to have more than one contractor evaluate and assess the damage. Make sure that you are comparing apples to apples in each bid and that you understand the proposal. A good estimate should be detailed with a full outline of the labor to be completed. Ask about a time-frame for the proposed work. While it is difficult for contractors to pinpoint an exact start date, they should at least be able to confirm a schedule for the work once it has begun and/or material has been delivered.
Payment should not be made until you are satisfied with the completed work. Ability to finance labor and materials is a sign of financial stability of the contractor. If material is delivered to your home and then payment is requested, consider making a joint check payable to both the contractor and material supplier. You may ask for a full lien release as a condition of final payment.
This is probably the single most important thing you can do to make sure you are a satisfied customer. A business history in the area is a must! A rule of thumb is that your contractor should have been in business in your community for at least as long as the warranty they offer. Call local references including friends and neighbors, as well as the BBB. Find out their permanent business address and phone number. Confirm that they are licensed as necessary with your local city or county building department so that your local building codes and requirements will be followed, including pulling permits and project inspections.
This should be in writing and the contractor should be able to provide you with a sample for your review before signing a contract. From start to finish, use good common sense when selecting someone to work on your home.
From start to finish, use good common sense when selecting someone to work on your home. Low bids can often mean someone is cutting corners to make a profit. Price should not be the sole determining factor when choosing a contractor. Determine your needs, don’t allow yourself to be pressured, make a smart decision and you’ll be pleased with your investment.
To avoid all the trouble feel free to give us a call and we would be more than happy to walk you through the process or even give you advise over the phone. We are confident that you will choose our services as we are honest, hard working and just want the very best for all of our friends and neighbors. We here at Amertex Roofing treat all of our customers like family! 713-422-2442